It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.
To locate books, eBooks, and other resources in the catalog, you can search by author, title, keywords, or use any of the following subject headings:
public administration management
public administration personnel management
public administration united states
nonprofit organizations management
Citizen 2. 0: Public and Governmental Interaction through Web 2.0 Technologies by Kathryn Kloby (Editor); Maria J. D'Agostino (Editor)
Call Number: JF1525.A8 C55 2012
Generally speaking, Web 2.0 technologies support real-time or other innovative, Web-based social interactions, and they are increasingly popular among consumers, the private sector, and more recently, government. Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens. Chapters provide suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field. More importantly, it will present an analysis of how Web 2.0 technology can transform government and explore how citizen expectations and preferences can be included in decision-making. The collection provides a vital resource for practitioners and academics to stay abreast of the latest research within the ever-burgeoning field.
Mastering Public Administration by Brian R. Fry; Jos C. N. Raadschelders
Publication Date: 2013-07-23
In Mastering Public Administration, each chapter spotlights a significant theorist in the field, covering his/her life, research, writings, and impact, introducing the discipline's most important scholarship in both a memorable and approachable manner. The combination of biographical narrative with explanation and analysis makes abstract theories understandable while showing how subject scholars relate to each other in their work, providing much needed context. The book's chronological organization shows the evolution of public administration theory over time. With the new edition, the authors will be adding mini-chapters that link contemporary scholars and their research to the seminal literature.
Call Number: UCF Main Library General Collection -- JF1351.B28 2001
NOTE: Online access is limited to 1 simultaneous user. check availability of print version
"How policymakers should guide, manage, and oversee public bureaucracies is a question that lies at the heart of contemporary debates about government and public administration. In their search for better systems of public management, reformers have looked in particular at the United Kingdom, Australia, and New Zealand. These countries are exemplars of the New Public Management, a term used to describe distinctive new themes, styles, and patterns of public service management."
Written by two of the leading scholars in the field, this book explores public administration in the past, present and future, critically reviewing the modernization of public management reform. It reasserts public administration as an integral component of democratic governance and fostering a state-citizen relationship. Wide-ranging in scope, The Next Public Administration: Extends basic public administration to consider issues associated with management, governance and democracy Covers core public administration concepts and their evolution through time Draws on an international spread of examples, bringing theoretical discussions to life Includes lists of further reading Essential reading for students of public management and public administration.
Historically, technological change has had significant effect on the locus of administrative activity, cost of carrying out administrative tasks, the skill sets needed by officials to effectively function, rules and regulations, and the types of interactions citizens have with their public authorities. Next generation Public Sector Innovation will be “Government 3.0” powered by innovations related to open and big data, administrative and business process management, Internet-of-Things and blockchains for public sector innovation to drive improvements in service delivery, decision and policy making and resource management.
From hashtag activism to the flood of political memes on social media, the landscape of political communication is being transformed by the grassroots circulation of opinion on digital platforms and beyond. 'The Citizen Marketer' offers a new framework for understanding this phenomenon by exploring how everyday people assist in the promotion of political media messages in hopes of persuading their peers and shaping the public mind.
This book highlights the use of an outcome-oriented view of performance to frame and assess the desirability of the effects produced by adopted policies, so to allow governments not only to consider effects in the short, but also the long run. Furthermore, it does not only focus on policy from the perspective of a single unit or institution, but also under an inter-institutional viewpoint. This book features theoretical and empirical research on how public organizations have evolved their performance management systems toward outcome measures that may allow one to better deal with wicked problems. Springer International Publishing, 2018
Publication Date: Springer International Publishing, 2018
This book argues that contemporary society in general, and public administration specifically, can benefit from more reflexive learning processes through democracy and public involvement. It identifies the most central social practices, dilemmas, and challenges for public management as well as the mechanisms needed to enact institutional change.