Thursday, November 5, 2015, 3:30 - 4:15pm
Lee Dotson, Barbara Tierney + speakers from College of Charleston; Carnegie Mellon University; Clemson University
Editors of the 2015 Charleston Insights Publication, Making Institutional Repositories Work, will discuss some of the major issues surrounding repositories including: platforms, hosting, discoverability, open access, publishing, and assessment. In addition, members of the University of Central Florida Libraries STARS (Showcase of Text, Archives, Research & Scholarship http://stars.library.ucf.edu) IR team will focus on winning IR marketing strategies.
Thursday, November 5, 2015, 3:30 - 4:15pm
Athena Hoeppner + speakers from Okanagan College; EBSCO Information Services
Librarians who manage electronic resources will readily testify to the challenges; from managing holdings to setting up linking, there is much to account for. What are the best practices to consider when managing electronic resources? What tools exist and how do they work together? Where, how can, and should, vendors assist by enabling better workflows and interoperability? Panelists will draw from their experiences and discuss how e-resources management can be optimized. Topics of discussion will include the evaluation and assessment process, ordering, and customizing workflows to meet institutional needs. Beyond workflow pain-points, panelists will also look at the impact e-resource management has on users, including how e-resources usage information can inform services such as collection development, interface design, and instructional practices.
Thursday, November 5, 2015, 3:30 - 4:15pm
Patti McCall + two other speakers
Reaching out to faculty about library resources and services is an ongoing and sometimes mysterious process for librarians and vendors alike—one that, when effective, can contribute to higher ROI and improved collaboration between libraries and publishers. However, it can be challenging to reach that sweet spot between “effective” and “annoying”, especially in the face of seemingly non-responsive faculty. During this session, hear specific examples of outreach trial and error from three unique perspectives: a subject librarian, a head of resource acquisition and discovery, and a publisher representative. Learn how all sides qualify and measure success, how to venture outside your comfort zone, and best practices for marketing library resources to faculty. There will also be time for audience members to ask questions and share their own experiences.
Friday, November 6, 2015, 12:45 - 2:00pm
Carrie Moran + speakers from College of Charleston; Gale, Cengage Learning
Trying to increase awareness and utilization of your resources and services? A recent survey done by Cengage Learning said that 75% of college students say they wish they took more advantage of the library and its resources; yet, 70% of them do not ask their campus librarians for help with course assignments. This lively lunch will feature a User Experience Specialist demonstrating how to use thumbnail personas and Agile story mapping techniques. These methods are a quick and easy way to help ensure library programs and services hit the mark with students, faculty, and stakeholders alike. Librarians will be coached in how to build personas that can be used to better understand their faculty and students’ individual needs and gain the knowledge to map out different student types and more easily create targeted “library playbooks” that cover various groups of student learning styles. The tools will also assist in prioritization of the many different student types and faculty groups with whom librarians engage. Coming out of this lively lunch, librarians will have the basic information they need to begin to build personas that can be implemented in marketing the library, making improvements to their web site, and building out internal materials to train staff, all in an effort to maximize the library’s resources and services in a thoughtful and strategic manner.