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Charleston Conference: Issues in Book & Serial Acquisition

Downtown/uptown (dual campus) subject librarians at University of Central Florida Libraries

Wednesday, November 6, 2019, 10:45 - 11:25am

Barbara Tierney & Corinne Bishop

A new subject librarian model is being rolled out at the University of Central Florida whereby several subject librarians divide their time between two campuses. Five librarians now travel to the new downtown Orlando campus to provide library support for their assigned programs and constituencies that have relocated to the new campus, while also maintaining support for other assigned programs and constituencies that remain at main campus.

To reassure faculty and students transferred to the downtown campus that they still have library support, a special newsletter distributed to downtown constituencies states “although your subject librarians may remain based at the main campus, they will travel downtown to meet with you and your classes as needed and are also available online. Please contact them for library instruction, research assistance, one-on-one consultations, program reviews, and collection development via “

What are one subject librarian’s reflections on how the dual campus model impacts her? Dr. Corinne Bishop, social sciences subject librarian, now supports constituencies on two campuses. She works with library acquisitions, cataloging, and her downtown faculty to select books and other resources that should be moved to or ordered for the downtown library.

While maintaining her office at main campus, Dr. Bishop makes optimum use of downtown campus shared librarian offices and instruction/consultation rooms. She embeds herself in the Canvas learning management system of the courses she supports, and uses software such as Zoom and Skype to provide instruction sessions, workshops, and consultations to her constituencies wherever they, or she, is located.

UCF’s Head of RIS and the Social Sciences Subject Librarian will answer questions about the pros and cons of such a dual campus model as it relates to the institutions of program attendees. After participating in this program, attendees will be able to develop strategies to support similar situations at their own institutions.

New usage reports, new insights! How to use your COUNTER data in decision making process

Wednesday, November 6, 2019, 10:45 - 11:25am

Athena Hoeppner + representatives from Elsevier & Wiley

Librarians will have been receiving COUNTER Release 5 reports since February and are becoming familiar with the new robust usage data. In this timely session, two analytics experts will explain how the new usage reports provide greater clarity and how they give insight into users’ actions. The presenters will show how to make the best use of the new reports, how to read them, how to interpret the data and how to use the data effectively in decision making process. They will define the new terminology such as ‘Unique_Item_Requests’, ‘Unique_Item_Investigations’, ‘Unique_Title_Requests’ and ‘Unique_Title_Investigations’. They will explain how these metrics provide comparability across journal and e-book platforms, A&I databases and full text databases. Q&A will be an important part of this practical session, and the presenters look forward to sharing tips and answering questions.

Acting Up! Standards Improv and the Importance of Cross-Stakeholder Collaboration

Wednesday, November 6, 2019, 2:00 - 3:10pm

Athena Hoeppner + three other speakers

Do your eyes glaze over when you hear about standards? Are standards something for other people to worry about? Are you up to your eyebrows in inconsistent data, proprietary formats, uncertain update timelines and processes, and other detours and dead-ends to essential library and content processes? If so, then you should become familiar with some helpful standards! There’s more to standards than bewildering technical documents, smiling PowerPoints, and cheerful update newsletters. Standards result from a collaborative effort by all stakeholders: libraries, content providers, and technology providers. They are created by real people to solve real problems in real situations. They define transactions, help with workflows, and create consistency across organizations, communities, and stakeholders. Come join Standards Improv to learn how standards affect the scholarly communications, acquisitions, and collection lifecycles. This interactive session will use a unique format. Audience members will role-play skits, using provided scripts (augmented with their own experience) to demonstrate the complexity around standards-making. Each highlighted standard will start with a brief introduction and a member of the standard’s working group will share lessons learned. Using examples from NISO, we will reveal the frictions that slow progress toward launching and updating standards, but also demonstrate how and why we still cooperate to overcome these obstacles. During this interactive session, you will learn how and why to get involved in making standards, as well as gain a more practical understanding for other key stakeholders’ viewpoints. Participants will gain insight into why we persevere through pain points of standards creation to improve exchange and support innovation and take away lessons for better standards engagement at your own institution.

Falling Down the Rabbit Hole: Exploring the Unique Partnership between Subject Librarians and Scholarly Communication

Wednesday, November 6, 2019, 3:30 - 4:10pm

Sarah Norris, Sandy Avila, & Ven Basco

Subject librarians are uniquely poised to facilitate conversations and assistance about scholarly communication topics to faculty and students -- helping make the connections between scholarly communication and discipline-specific research. The University of Central Florida (UCF) Libraries offers a unique intersection between scholarly communication and subject librarians by implementing a robust subject librarian model that includes activities related to scholarly communication and partnering with UCF’s Office of Scholarly Communication to provide support on a variety of topics to the campus community. In particular, this model has been particularly effective with STEM disciplines. The subject librarians in these respective disciplines have actively partnered with the Office of Scholarly Communication to provide a series of workshops targeted to STEM faculty on topics such as predatory publishing. These conversations have prompted invitations to speak at college and department meetings and to provide additional assistance and support on these scholarly communication topics. It has also led to a research project conducted by the science, engineering and computer science librarians and the scholarly communication librarian on the open access publishing practices and trends of UCF STEM faculty to help better inform conversations and research support to these faculty. This session will explore the various ways in which this unique model aids UCF Libraries in providing scholarly communication support to faculty and students in an effective way and will share specific strategies and examples that attendees can practically implement at their respective institutions.

Tip of the Iceberg: Choosing What Shows, Discovering What’s Hidden

Wednesday, November 6, 2019, 3:30 - 4:10pm

Rich Gause + speaker from Temple University

Remote storage for large collections is becoming common, making those books inaccessible for physical browsing by researchers. The main libraries at Temple University and the University of Central Florida (UCF) each have approximately 1.3 million print items on-site. Both libraries are storing 90% of their collections in automated retrieval systems with 10% remaining available for browsing in open stacks. Deciding what to designate for the open stacks requires some assumptions about patron behavior, not only what materials users need to browse but also how users prefer to access books. In the first part of this session, Temple’s Collection Analysis Librarian will highlight both the decision-making and communication involved in creating Temple’s browsing title lists and the technologies used to create and store the lists. The presentation will note complications of the process, some of which were inevitable and others for which hindsight could offer solutions. It will also note what went well, and where success cannot yet be measured. The second part of the session will explore UCF’s efforts to improve discoverability of the items in storage. The visual aspects of a book (height, multi-volume, etc.) that often provide useful clues regarding the content disappear when the patron can only view a list of search results on a computer screen. How can the loss of these visual clues be mitigated? This session will examine online browsing guides, explore how researchers can modify their search strategies, and discuss features which might be built into online catalog systems and ebook platforms to enhance discoverability.

Working with Libraries to turn Wikipedia References Blue

Wednesday, November 6, 2019, 4:25 - 5:25pm

Athena Hoeppner (Moderator) + 5 speakers

In an era of disinformation, libraries provide access to published, vetted materials that can be cited and used to establish facts in published research and online platforms, such as Wikipedia. But all too often those books are only available in print and held by libraries far from the researcher. For many digital learners, if a book isn't available online, it's as if it doesn't exist. Facilitated by Wendy Hanamura, Director of Partnerships at Internet Archive, this panel will bring together Brewster Kahle, digital librarian and founder of Internet Archive, and Dustin Hollan, CEO of Better World Books, to discuss how these two organizations are working together to supply and digitize books needed to turn the cited references in Wikipedia into active links. Laura Irmscher, Chief of Collections at Boston Public Library, will reflect on how libraries can mobilize their collections to meet this grand challenge.

The Textbook Affordability Puzzle: Perspectives from 3 of the Pieces

Thursday, November 7, 2019, 10:45 - 11:25am

Penny Beile, Sara Duff, & Katy Miller

Attend this session to learn how one library successfully leveraged its e-book collections to support textbook affordability efforts at the university. Presenters will discuss the initiative from three perspectives; an associate director, textbook affordability librarian, and an acquisitions librarian. The Associate Director will outline the history of the program and how metrics are being used to demonstrate library value from an administrative viewpoint. Included will be the genesis of the program, methodology used, and how data collected from the initiative were used to gain a new position at the university, a Textbook Affordability Librarian. The Textbook Affordability Librarian will show the various avenues developed for faculty outreach and collaboration with Subject Librarians to identify materials, as well as partnerships developed outside the library. The Acquisitions and Collection Assessment Librarian will share the final part of the model, by discussing considerations for purchasing materials for use as a course text, including DRM and budget considerations. A model and workflow describing the initiative and key contributors will be offered. This session would be relevant to attendees as a case study in launching and sustaining a program to promote the use of e-books as textbooks through the library. The session will be structured to invite questions throughout the presentation and offer tips for libraries wishing to implement or improve current practices.

Leading from below: Influencing vendors and collection budget decisions as a subject liaison

Thursday, November 7, 2019, 1:00 - 2:10pm

Min Tong + 2 other speakers

Subject liaisons are responsible to their facility and students for subject-specific research tools funded by the library, but most subject liaisons don’t make the final decisions on subscriptions and other big-ticket items. How can we make effective recommendations to the decision makers? And how can we influence vendors about product development, pricing, and licensing issues as subject specialists but not budget controllers?

We will discuss these issues and opportunities while also providing a few successful and not so successful examples. Librarians and vendors are welcome to provide their own ideas, frustrations, and happy endings. We intend this program to be relevant to any type of subject liaison.

Being a "lively discusion", this session will be discussion-centered and will feature small/breakout groups as well as large group interaction and sharing.

The facilitators are early-career and mid-career subject liaisons representing medium and large campuses.

Topics will include: 
The role(s) of subject liaisons in budget decision making;
Pitching to decision makers regarding content, pricing, and licensing issues; 
Influencing vendors through building relationships, explaining our roles in the budget process, and describing the situation and needs on our campuses; 
And sharing final recommendations on how to influence as a subject liaison.

Stopwatch Sessions 6: Acquisitions

Thursday, November 7, 2019, 3:30 - 4:10pm

Athena Hoeppner (Moderator) + 5 speakers

  • Curiouser and Curiouser: A Pilot for Digital Content Acquisition at the Library of Congress
  • Glimpsing into the Future: Using the Curriculum Process System for Collection Development
  • Reduce, Reuse, Recycle, Revise: Ongoing Efforts to Create Environmentally Friendly Acquisitions Practices at an Academic Library
  • Incoming!: Strategies for Surviving the Barrage of Vendor Communications
  • Tangled Up in Books: Using the Lyrics of Bob Dylan to Understand the Changing Times of Collection Development

Trimming the sails: What you need to know about Transformative Agreements

Friday, November 8, 2019, 9:45 - 10:30am

Athena Hoeppner (Moderator) + 3 speakers

Everyone is talking about Transformative Agreements in the abstract, but just what do they look like and how do they work?

Transformative agreements are, by nature, iterative, temporary and transitional but, at the same time, they all have certain features and fundamental principles that are consistent--from their stated objectives, to cost-shifting mechanisms, to the new open access workflows that are rapidly becoming standard business practice in scholarly publishing and library processes.

In this session, a trio of experts representing different stakeholder groups (library, consortium, publisher) will illustrate some of the practical aspects of their Transformative Agreements that all stakeholders navigating the sea of change in scholarly communication need to know.
 "We cannot control the winds nor subdue deceitful currents, but we can--by skill and care--trim our sails to ride the storm and steer our course to more promising shores!"